Post Occupancy Evaluation

A Post Occupancy Evaluation (POE) provides feedback of how successful the workplace is in supporting the occupying organisation and the individual end-user requirements.

Many clients use a POE to assess if a project brief has been met. It can also be used as part of the evidence-based design process, where the project usually refers to a building design fit-out or refurbishment, or to inform the project brief where the project is the introduction of a new initiative, system or process.

POEs usually involve gathering feedback from the building occupants, through questionnaires, interviews and workshops, but often also involve more objective measures such as environmental monitoring, space measurement and cost analysis.